Order Processing - Online shop orders are processed after successful payment confirmation and are generally dispatched within the specified processing time.
Delivery Address - Customers must provide a complete and accurate delivery address, mobile number, and other required details. Harihareshwar Temple will not be responsible for delays caused by incorrect address information.
Delivery Timeline - Delivery time may vary depending on the destination, courier service, weather, holidays, and other circumstances beyond our control.
Shipping Charges - Applicable shipping or delivery charges will be displayed at checkout and may vary based on order weight, destination, and delivery method.
Order Tracking - Where available, customers may receive shipment tracking details through SMS, email, or other communication channels.
Delivery Issues - Customers should contact the temple at the earliest if an order is delayed, damaged, or not received within the expected delivery period.
Damaged or Incorrect Products - Customers should report damaged, missing, or incorrectly delivered products within the applicable return/replacement period, along with relevant details or photographs where required.
Delivery Restrictions - Certain products or locations may not be eligible for delivery. Orders may be cancelled or refunded if delivery is not possible to the provided location.